Parents Gateway Guide

Download the Parents Gateway app to stay connected with your child's school. Set up your SingPass with 2FA to get started.

Last updated 8 June 2026

Parent Gateway

"Why should you stay logged in?"

Screenshot of Parents Gateway app on a phone showing the login screen with a SingPass button.

For Parents who do not have Singpass

You can register for one. Click here (opens in new tab) to register your singpass.

Step 1 – SingPass Registration and 2FA SetupSingPass 2-Step Verification (2FA) is required for onboarding. If you have not registered for a SingPass or have not set up the 2FA, please visit the SingPass website (https://www.singpass.gov.sg (opens in new tab)), or scan the QR codes below to do so. Should you require further assistance, please contact the SingPass Helpdesk at 6643-0555.

Guide to registering for a Singpass account (opens in new tab)

More Information & FAQs

1. Instructions for downloading the PG mobile app (Annex A)
Click on pdf file link below as it provides instructions for downloading the mobile app available on IOS and Android platforms only and performing a one-time account registration.

Annex A: Step-by-Step Guide to Parents Gateway Onboarding (opens in new tab)

2. User Guides for Parents Gateway Onboarding

3. How to read Parent Gateway attachment PDF file on mobile

Read PDFs easily on mobile (opens in new tab)

4. For more information

FAQs for Parents 2023 (opens in new tab)